Job Responsibilities

1. Requirements Gathering & Analysis

• Conduct consultations with editorial and governance stakeholders to capture CMS feature needs (e.g., mosaics, templates, tertiary navigation, breadcrumbs, content lifecycle, schema, content components).

• Analyze site performance and user behaviour using Google Analytics 4, Siteimprove, or other analytics tools to inform feature development.

2. Feature Specification & Validation

• Translate and document user needs into structured functional and non-functional requirements.

• Collaborate with the Platforms team to produce user stories, feature briefs, and acceptance criteria.

• Review and validate proposed solutions to ensure alignment with editorial workflows, WCAG accessibility standards, and governance policies.

• Coordinate user validation testing with design and platform teams.

3. Content Model & Lifecycle Optimization

• Refine the content model and metadata schema to improve search, navigation, and governance.

• Define and document content lifecycle workflows, including publishing, archiving, and review processes.

• Develop and disseminate editorial guidance on lifecycle management through webinars and documentation.

4. Documentation & Knowledge Transfer

• Maintain detailed documentation of progress, decisions, and lessons learned for all platform projects.

• Prepare a comprehensive final handover package.

• Conduct knowledge transfer sessions to ensure continuity beyond the consultancy period.

5. Status Reporting

• Provide biweekly updates on progress, risks, and deliverables to the designated project lead.