Job Responsibilities

• Handle daily tasks such as opening, closing, inventory, and maintaining cafe cleanliness.
• Assist the Branch Manager in managing the team members and daily operations of the shop.
• Check customer feedback, address complaints promptly, and resolve issues to maintain customer satisfaction.
• Oversee cash handling and sales, create budgets, and develop ideas to attract more customers.
• Ensure compliance with safety and cleanliness regulations and maintain an appealing appearance for the café.