Job Description

Job Title: Hostess

Job Summary:

We are seeking a highly skilled and experienced Hostess to join our team. The successful candidate will be responsible for providing exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and supporting the smooth operation of our events and daily activities.

Key Responsibilities:

• Greet and welcome guests, providing a warm and friendly reception
• Manage seating arrangements, reservations, and waitlists
• Coordinate with event staff, servers, and other team members to ensure seamless execution of events
• Provide exceptional customer service, responding to guest inquiries and resolving issues promptly
• Maintain accurate records of reservations, seating arrangements, and guest interactions
• Collaborate with the events team to plan and execute events, including setup, registration, and tear-down
• Perform other related duties as required

Requirements:

• High school diploma or equivalent required; degree in hospitality or related field preferred
• 2+ years of experience in a similar role, preferably in a high-volume establishment
• Excellent communication, interpersonal, and customer service skills
• Ability to work in a fast-paced environment, multitasking with ease
• Proficient in Microsoft Office Suite and ability to learn our management software
• Physical stamina to stand for extended periods, move quickly, and lift up to 25 pounds