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Support Services Team Leader

Category: Security/Support Service

Job Description

2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.

Job Responsibilities

  • Provide line management and leadership to support staff (Supply chain, Finance, cleaners, guards and Administrative Services)
  • Lead the development, timely and professional implementation of systems for each department/unit under Support Services to ensure they are effective, efficient, and compliance with DRC policies.
  • Participate in the regular amendment and implementation of the Safety Protocol and assist in integrating sound safety practices in the area office.
  • Line Manage and supervise the staff in the Support services section by ensuring timely work goal setting, performance management, motivation and guidance.
  • Ensure full compliance with DRC’s operations handbook, effective budgetary control, and adherence to DRC and donor policies and procedures.
  • Accountable for people management of employees in support services.
  • Accountable for ensuring that agreed work plans and tasks set by Area manager are implemented on time
  • Ensure high quality day-to-day accounting of the field office's spending which includes financial review of all order requests from staff based in Dollo office
  • Overseeing program spending in reference to plan and maintaining the field office’s cash forecast and cashbook.
  • Maintain and monitor a system for accruals and outstanding payments all in accordance with DRC and donor rules and regulations.
  • Responsible for maintenance/formulation of a Master Budget for the area office in collaboration with relevant program managers and share to the Area Manager
  • Ensure compliance with donor guidelines in the allocation of costs and management of funds.
  • Support the CO finance team in the preparation of all financial reports and audits for grants at periodic intervals and submit them to Head of Finance and Administration for review.
  • Lead monthly financial review meetings with budget holders and the Area Manager and provide financial analysis with the Area Manager and CO senior management team.
  • Provide strategic support, including projections and recommendations on financial matters to the Area Manager and Head of Support Services.
  • Help implement thorough and effective budgetary control and ensure accountability and donor compliance in all financial documentation
  • Monitor support service budget expenditure reports for donors, and check compliance with donor financial reporting requirements 
  • Ensure full implementation and adherence to all DRC internal policies and procedures as well as local law regulation.
  • Become well versed in all applicable local laws and regulations and interact with relevant local authorities accordingly when tasked by the Area Manager.
  • Lead internal HR duties, including tracking staff attendance, leave requests, gathering timesheets, filing contracts, and assisting in the preparation and updating of payroll database, ensure proper filing of contracts – including management of staff contracts, contract renewals, amendments, exit clearances;
  • Lead external HR duties, including posting vacancies, conducting recruitments, and drafting contracts;
  • Lead the planning and delivery of all inductions and orientations for new staff in a timely manner, and for planning and tracking training and capacity building for staff;
  • Manage leases at field level and coordinates with the relevant staff to ensure the field office has valid leases and that payments to the lessors are done in a timely manner;
  • Ensure efficient Human Resource management at Dollo and field office including but not limited to leave management, induction on staff benefits and their eligibility
  • Manage timely payment of utilities at the field level, including ensuring the payment of communications fees, electricity, water and etc
  • Manage the travel arrangements of field staff and incoming visitors in coordination with administrative staff in Addis Ababa;
  • Handle communication correspondence including drafting of outgoing letters to be signed by the Area manager and maintain records.
  • At the time of emergency act as center of communication with regards to administration matters
  • Any other duties as assigned by the Area Manager.
  • Ensure implementation and quality of DRC’s supply chain systems and procedures, managing Supply Chain function to ensure timely and transparency of procurement and compliance.
  • Monitor procurement procedures, ensuring items are accounted for and quality/quantity controlled in stock reports and asset inventory management system.
  • Develop and ensure effective controls over vehicles use and maintenance, Vehicle Logbooks are implemented and reviewed regularly.
  • Support the program teams in procurement planning to ensure timely delivery of project inputs and activities.
  • Support supply chain officer on logistics management including vehicle, office and assets and lead tagging and asset count of DRC properties in area of operation.  

Other Educational Qualification

  • Bachelor’s or Advanced Degree in Accounting, Procurement & Supply Chain Management, Business Administration or related field.

Skills

  • 3 years of relevant work experience at a similar level in Support Services functions in INGOs and Including 1–2 years of experience at a basic supervisory or management level.  Proven management skills and a competence in people management
  • Sound knowledge on cost planning, budgeting, and financial reporting
  • Sound supervisory and communication skills
  • Commitment to learning and implementing organizational policies and procedures.
  • Excellent skill in MS Word, Excel, and PowerPoint.
  • Excellent knowledge in finance and accounting field.
  • Fluent in written and spoken English.

Salary

  • Negotiable

Posted By


DRC - Danish Refugee Council

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Job Summary

  • Salary: Negotiable
  • Job Type: Full Time
  • Job Location: Somalia
  • Employment Type: Contractual
  • Experience: 3 to 4 Year (s)
  • Vacancy: Not Specific
  • Gender: Any
  • Published on:April 10, 2025
  • Application Deadline: May 31, 2025
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About the Company

  • Company Name: DRC - Danish Refugee Council
  • Address: Borgergade 10,
  • Website: https://drc.ngo/